Check In is generally from 2pm on day of arrival until 10pm.
Check Out is at 10am on day of departure. Late check out is only available by prior arrangement and where possible.
Yes complimentary wifi is available
Breakfast is served in our dining room between 7am and 9am. Please let us know what time you would prefer and your choice of home cooked breakfast from our chalkboard menu the night prior.
Smoking is not permitted inside the Lodge or Suites. Smoking is only permitted outside each suite on your patio or balcony using the ashtray provided. We would ask, for the comfort of other guests, that you please close you patio/balcony door to stop any smoke from entering the suite.
All suites have a smart TV. You have access to Free to Air channels as well as SKY Movies & Sport and Netflix. We also have an extensive DVD collection in the Billiard room.
Pets are not allowed. We have a 9yo golden retriever called Bessie whom guests just adore, and a tiny 4 yo cat called Anouk whom you may be lucky enough to meet during your stay. They are not allowed in the suites. If you do not like dogs please let us know and we will manage her interactions with you.
Yes, just a 2 min drive by car is the Bay Bar & Bistro. They are open Tues through to Sunday and offer a relaxed, casual environment.
Taupo township is only a 10 min drive by car and there are a number of excellent restaurants we can recommend. Please refer to the compendium in your suite and you will also find business cards on the lobby desk.
You will find a dairy on Acacia Bay Road just a 2 min drive away.
Countdown supermarket is less than a 10 min drive located on the corner of Spa Road & Tongiriro Street, at the beginning of the Taupo township shopping precinct.
Thank you so much for having us! The two of you are simply amazing hosts and this place is simply beautiful. This place felt more like a home and a hotel. Rob & Karen were the best part of our trip here. The room was absolutely stunning! I loved the chocolates and free chocolate milk.
Mithran, Malini & Shemaya, Auckland
A true luxury lodge where you feel cossetted and indulged. Great views, level of comfort and the breakfast - WOW!
Clare & David, Waitaki Valley
Of the many places that label themselves as luxurious places to stay, this truly deserves the title. Every nook and cranny is tastefully decorated, the room we stayed in was exquisite. There was nothing in there that could have been improved. Perfecto! The hosts were lovely, warm, welcoming...
Gavin and Anna, Ngahinapouri